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This Privacy Policy is effective as of April 1, 2020.

MidWest Telecom, LLC (“MidWest Telecom”) is committed to protecting your privacy. This Privacy Policy is designed to answer your important questions about privacy including, what information we collect about you, how we protect and use that information, and how to contact us regarding your information.

This Privacy Policy applies to MidWest Telecom’s website (www.midwesttelco.com) or any successor website (collectively, the “Website”) and all information entrusted to us by our clients and business partners in the delivery of our core business services. By using the Website or submitting information to MidWest Telecom, you are consenting to allowing MidWest Telecom to use that information in accordance with this Privacy Policy.

The Types of Information We Collect

In the course of its business operations, MidWest Telecom may collect several different types of information about you for various purposes.

While using our Website, we may ask you to provide us with certain personal information that can be used to identify you (“Personal Data”). This Personal Data includes, for example, first and last name and email address.

MidWest Telecom may also collect information from our clients and business partners in the delivery of our core business services. We collect this data for the purpose of fulfilling the services for which we are under contract to provide. If you are a client or business partner, it is your responsibility to ensure that all personal data provided to MidWest Telecom by you or on your behalf is collected in compliance with all applicable law (including without limitation, data protection and privacy laws), including as required, providing the data subjects with information notices and obtaining their valid consent, approval or authorization.

MidWest Telecom may also collect information on how the Website is accessed and used (“Usage Data”). This Usage Data includes, for example, information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. A cookie is a small text file that a website saves on your computer or mobile device when you visit the Website. MidWest Telecom may use cookies on the Website to allow site visitors to personalize their experience, to track and report Website traffic, and support our promotional activities and website development.

You can control and/or delete cookies as you wish. You may be able to modify your browser preferences to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose not to accept some or all cookies, certain Website features may not function properly.

How We Use the Information We Collect

MidWest Telecom uses the information we collect for various purposes:

  • To provide and maintain the Website
  • To monitor usage of the Website
  • To manage our relationship with you and for ongoing customer service
  • To protect our rights and property and the rights and property of others or to take precautions against liability
  • To detect and prevent fraud
  • To make determinations about recruitment or employment
  • To comply with applicable laws and regulations, including to respond to a court order, subpoena, or search warrant

Sharing Your Information

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. By consenting to this Privacy Policy and submitting your information to MidWest Telecom, you consent to the transfer of your information.

MidWest Telecom will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosing Your Information

MidWest Telecom may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of MidWest Telecom
  • To prevent or investigate possible wrongdoing in connection with the Website or the delivery of Midwest Telecom’s core business services
  • To protect the personal safety of any individual or of the public
  • To protect against legal liability

Data Security

The security of your data is important to us. The Personal Data you provide is stored in a secure electronic database that has access limited to only those who need to know your information. MidWest Telecom employs reasonable precautions to prevent your Personal Data from loss, misuse, unauthorized access, disclosure, alteration or destruction. We also take all necessary steps to ensure your information is reliable for its intended use, accurate, complete and current. This is achieved by storing your information in a secure electronic database that has physical, electronic and supervisory procedures in place to protect your information.

Service Providers

We may employ third party companies and individuals (“Service Providers”) to maintain the Website, to host the Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose

Retaining Information

MidWest Telecom will only retain your Personal Data for as long as necessary to fulfill the purposes for which MidWest Telecom collected it. In some circumstances we may anonymize your Personal Data so that it can no longer be used to identify you, in which case we may use such information without further notice to you.

Links to Other Websites

The Website may contain links to other websites. You should carefully review the privacy policies and practices of other websites, as we cannot control or be responsible for their privacy practices.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You should review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@midwesttelco.com

By phone: 651-360-1000

Contact Us

Sales Questions
(651) 360-1000 sales@midwesttelco.com
Support Questions
(651) 369-4700 support@midwesttelco.com

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